Effective Date: January 21, 2025

At The Sinneave Family Foundation (referred to here as “Sinneave” or “we” or “our”), we respect your privacy and take great care in protecting your personal information. As a charitable organization, we are actively involved in program development, learning activities and service delivery aimed at supporting youth and adults who identify as being on the Autism spectrum. In light of this work, individuals, organizations and community groups entrust us with personal information. 

We have committed to the following principles in order to safeguard personal information and ensure its responsible collection and use:

  1. Be transparent about how we handle your personal information and our privacy practices;
  2. Use your personal information to benefit you and enhance your experience in using Sinneave’s services;
  3. Protect your personal information and handle it responsibly. 


Definition of Personal Information

“Personal information” is any information about an identifiable individual, other than an individual’s business contact information that is used to communicate with the individual in relation to their business, employment or profession. Thus, personal information includes, but is not limited to, your name, contact information, date of birth, family information, education, employment details, personal preferences and interests, health data, opinions, information collected automatically when you interact with us on-line, and demographics that help Sinneave tailor programs and services for you.

We recognize that some of the information we collect is classified as sensitive personal data under data protection laws that must be afforded a greater level of protection and transparency about how this information is used. Sensitive data collected by Sinneave includes identifiable childrens’ data; health-related information including one’s mental health or medical history; as well as racial or ethnic origin, such that based on self-identification, Sinneave can assess whether its programs reflect diversity and promote equity and inclusion.

Personal information does not include anonymous or aggregated information that cannot be tracked back to you personally. Aggregate information refers to personal information compiled and expressed in a summary form where no personal identifiers are included. For example, we may use aggregate data to improve the quality and efficiency of our programs, products and services, and to enhance our marketing efforts.

Table of Contents 

1. Scope and Application 

2. How Do We Collect Personal Information? 

3. How Do We Use Personal Information? 

4. How Do We Share Personal Information? 

5. How Do We Manage Consent? 

6. How Do I Change My Privacy Choices? 

7. How Do We Protect and Store Personal Information?

8. What Are Your Rights in Relation to Your Personal Information? 

9. How Do I Know if there are Changes to the Privacy Policy? 

10. Who Do I Contact with Privacy Questions?

1.0  Scope and Application

This Privacy Policy (“Policy”) relates to the personal information collected by Sinneave, often referred to in this policy as  “we”, “us” or “our”. This information could be collected through Sinneave employees, volunteers, websites or learning management system (LMS) platforms. This policy applies to the following:

Websites:

  • sinneavefoundation.org 
  • worktopia.ca
  • employment-works.ca
  • neuroinclusive-solutions.ca

LMS Portals:

  • connects.sinneavefoundation.org/learn
  • hub.employment-works.ca/learn
  • go.neuroinclusive-solutions.ca/learn 

In this Policy, we describe what personal information we collect; how we use, share and manage it; how you can access, update and/or correct your personal information; and the privacy choices available to you.

A. Does this Privacy Policy Apply to Community Collaborators?

This Policy does not apply to independent entities such as the following:

–  Organizations whose resources or events are published by Sinneave;

–  Those booking space and hosting activities at The Ability Hub; or

–  Consultants or research institutions who handle personal data in accordance with their own privacy policies.

B. What does this Privacy Policy Include?

This Policy describes how we handle your personal information, i.e. what we collect, and how we collect, use, share, protect and store it. We also explain your Privacy Choices and how you can exercise those choices.

This Policy applies to you when you visit one of our websites or learning management system portals; sign up to receive information from us; use any of our services; register for any of our programs or workshops; apply for our awards, scholarships or grants; express interest in Sinneave; or enter into a contract with us.

Please note that additional terms and conditions may apply to how we use or managing your personal information when you engage with us under certain circumstances. For example, you are required to accept terms and conditions when you create an account for Sinneave Connects, Employment Works or NEUROinclusive Workforce Solutions. Those terms and conditions apply together with this Privacy Policy.

2.0 How Do We Collect Personal Information?

We limit the collection of personal information to what is reasonably required to fulfill the purposes for which it was collected. We collect personal information in a variety of ways, including: directly from you; from a guardian or caregiver; from organizations who you have authorized to share information with Sinneave; and when you are interacting with us on-line.

Note that we may collect your name, email address, user ID and password if on-line registration is required to provide you with products and services, but your password is encrypted and is not accessible to Sinneave.

We collect personal information in the following ways:

Directly From You:
You may provide personal information to us on-site when you visit us, during an on-line meeting (for example when you use our Information and Navigation service), on the phone or via email. We also directly collect personal information from you through on-line applications and fill-in forms found on our websites.

When you voluntarily share information about yourself with us, whether in-person or on-line, we will collect that information in order to respond to your inquiry, set up an appointment, open your account, consider you for a program or position, register you for an event or for any other purpose disclosed to you at that time.

From Other Sources:
We may receive personal information from other sources or if the law requires or permits us to do so (e.g. details of an on-going investigation), or if we have your consent to do so (e.g. when we conduct a background check if you have applied for a volunteer position).

It is the responsibility of those who provide us with information about you to comply with applicable laws and obtain any necessary consents. Similarly, if you provide us with personal information about another person, it is your responsibility to obtain consent from such person, for example, if you provide  information about a family member, such as an adult child who will participate in one of our programs.

From Technologies Used On-Site and On-Line:
We may collect personal information through various types of technologies such as video surveillance used for security purposes, to protect against theft and to prevent damage to our locations. 

Third parties that support Sinneave may also provide us with your personal information if they have your consent to do so. For example, if you donate funds on www.canadahelps.org to Sinneave, Canada Helps will send us your contact information upon our request and your consent. We never collect/receive your payment card details.

Through our Websites:
We may collect certain types of information electronically when you interact with our websites, LMS portals, email, social media accounts, or through the use of our or a third party’s technologies, which include cookies, web beacons, single pixel gifs and other technologies. This information helps us understand what actions you take and allow our sites and portals to work correctly.

We may combine this information with other information collected about your existing or previous relationship with us, which can help us gain insights about your interests and preferences. We do this to better understand our client base, and to provide you with more tailored advertising and marketing communications. This includes serving interest-based advertising to you, subject to your right to withdraw consent. 

The technologies we may use include:

–  Cookies, which are small text files that are saved on your computer when you visit a website so that information can be saved between visits, such as your previous searches for resources. Visit our On-line and Digital Cookie Notice for more information. 

–  Web beacons, and single pixel gifs, which are small image files that have information about you, such as your IP address, that can be downloaded when you visit a website or open an email. This allows us to understand your on-line behaviour, monitor our email delivery, and provide you with interest-based advertising. These tools also allow our third-party tracking tools to gather information, such as your IP address, and provide this back to us in an anonymized, aggregate form (i.e. in a manner that prevents us from identifying you personally). 

–  Data clean rooms, which are secure environments where de-identified personal information from one or more sources can be processed in accordance with defined rules and restrictions for analytics, measurement, data transformation or other purposes in a privacy-compliant manner.

–  Other technologies, such as data management platforms, ad servers, reporting tools and analytics engines, which pull usage data from multiple sources and help manage and collect this data to use for personalization, interest-based advertising, customizing content and other methods to gain insights into our program users’ needs and preferences.

You may delete or disable many of these technologies at any time via your browser. To learn more about the privacy choices available to you, please visit How Do I Change My Privacy Choices?

3.0 How Do We Use Personal Information?

We use your personal information to provide you with our services, to manage our operations, to communicate offers and information we think might interest you, to enhance your user experience with us, and as permitted or required by law.

We use your personal information for the following purposes:

A. Providing you with Sinneave’s Services

We use your personal information for purposes that include:

–  Understanding your needs and responding to inquiries or requests for information;
–  Verifying your identity and the information that you or a third party provides to us;
–  Establishing, maintaining and managing our relationship with you, as well as determining your eligibility and suitability for programs offered by or on behalf of Sinneave;
–  Setting up your account on our LMS Portals or registering you for an event/program to enable your participation;
–  Providing you with appropriate levels of service;
–  Conducting polls and surveys; and
–  For other reasonable purposes to which you consent.

B. Managing our Offerings and Organizational Risks

We use your personal information for many business reasons, which include:

–  Deploying and managing our information technology applications and systems, including managing our websites and databases/systems;
–  Facilitating the use of our websites, which may include using cookies and other similar technology;
–  Maintaining the safety and security of our service users, accountholders and/or event participants (e.g., through authentication checks and video surveillance and other monitoring technologies);
–  Assessing and managing risk, including detecting and preventing conflicts;
–  Monitoring and investigating incidents; and
– Meeting our legal and regulatory obligations.

C. Communicating with You

We use your personal information to communicate with you for a variety of reasons, such as:

– Providing support, reminding you of upcoming appointments or events, as well as communicating about updates to services, or other Sinneave news;
–  Taking or verifying instructions from you;
–  Informing you of urgent matters, for example a health concern where we believe an exposure may have affected one of our sites, in accordance with public health laws; or a data security concern that requires your attention;
–  Informing you in a variety of ways (e.g., email, telephone, SMS, direct mail) about programs, products, services, special offers, promotions or events that may be of interest to you; and
–  Delivering interest-based advertisements that may be of interest to you.

D.  Conducting Market Research

We may use your personal information in order to conduct market research by tracking and analyzing current or previously collected information to improve or to develop new offerings, and to better understand our service user. When doing so, we generally will use your information in an aggregated format or with direct personal identifiers removed.

The information we use for market research may include, for example, website activities (e.g. your searches for resources, user location), and e-blast performance (e.g. opt-out requests, email bounce backs, click-throughs, and interaction with Sinneave on social media).

E.  Conducting Data Analytics

We may use your personal information in order to conduct data analytics or research for business purposes. Wherever possible, we use aggregated, anonymized or de-identified information and minimize the risk of re-identification. For more information see How we Protect and Store Personal Information.

Types of analytics and research we may perform include:
–  Managing our events and operations (e.g., analyzing and improving our costs);
–  Improving our products and services;
–  Understanding clients’ needs and preferences and customizing how we tailor and market our services  based on individuals’ needs and interests; and
–  Measuring the effectiveness of our offerings marketing.

F.  Automated Decision Making

Automated decisions are defined as decisions about individuals that are based solely on the automated processing of personal information and that produce legal effects that significantly affect the individuals involved.  In most cases, these tools assist, but do not replace, human judgment in making a decision. If automated decisions are made by Sinneave, we will inform you, and affected persons will be given an opportunity to express their views on the automated decision in question and object to it.

4.0 How Do We Share Personal Information?

We may share your personal information with our service providers (companies operating on our behalf) and other third parties (community collaborators with whom we provide programs, products or services) for the purposes described in this Policy and in accordance with applicable law. Additionally, if you authorize us to share information with a third party, for example your healthcare provider, we may do so as necessary and in connection with your relationship to us. 

We do not sell your personal information to any organization or person; the only exception to this would be if we sell or transfer any part of our organization.

Categories of third parties and service providers with whom we may share personal information include:

  • Volunteers assisting Sinneave in fulfilling its mandate;
  • Data, software and IT infrastructure service providers;
  • Hosting and data storage service providers;
  • Market research firms for purposes of data analytics and conducting surveys; 
  • Marketing and direct advertising partners who provide information about products and services that may be of interest to you; and
  • Web site developers, credit card processors (Sinneave does not retain any credit card details), newsletter service providers, calendar apps  and other such providers of administrative assistance.

There are circumstances where a disclosure without consent is justified or permitted, for example in the context of a legal investigation or a request from law enforcement authorities, or where Sinneave believes, upon reasonable grounds, that the disclosure is necessary to protect the rights or safety of an identifiable person or group.

We will not share your personal information outside of Sinneave, except as indicated below.

A.  Service Providers

In the course of providing our programs, products, services, promotions and events we may share personal information with our service providers. These service providers help us operate our business, technology systems and applications, internal procedures, infrastructure, advertising, marketing, risk mitigation, and analytics capabilities as well as assist us with meeting our legal and regulatory obligations. They provide services to us such as data and website hosting, e-mail deployment, credit card processing, marketing, sales and processing or analysis of personal information. We require these service providers to limit their access to and/or use of personal information to what is required to provide their services and to comply with our privacy requirements. 

B.  Third Parties

In the course of providing certain of our programs, products and services, we may do so through arrangements with third parties. As a result, your personal information may be collected, used and shared by us and the applicable third party, for example event organizers who Sinneave may be promoting or sponsoring. These third parties may have their own privacy policies and terms and conditions, which will govern their use of your personal information. You should review the relevant privacy policies that apply when providing them with your information.

C.  Sale or Transfer of Business or Other Transaction

We may decide to sell or transfer all or part of our organization to a related company or to a third party, to merge with another entity, to insure or securitize our assets, or to engage in another form of corporate or financing transaction (including the proceedings of insolvency or bankruptcy), corporate reorganization, share sale, or other change in corporate control. If your personal information is required in connection with any such business transactions, we will comply with the legal requirements for the disclosure of personal information.

D.  Other Permitted Reasons

Canadian law permits or requires the use, sharing, or disclosure of personal information without consent in specific circumstances. These circumstances include situations where use, sharing, or disclosure is necessary to protect Sinneave, our employees, our customers, or others (e.g., when investigating and preventing suspected or actual illegal activities, including fraud, or to assist government and law enforcement agencies). If this happens, we will not share more personal information than is reasonably required to fulfill that particular purpose.

E.  With your Consent

Other than the purposes listed above, we may, with your implied or express consent, share or disclose your personal information outside of our group of companies, in accordance with applicable law.

5.0 How Do We Manage Consent?

Unless otherwise permitted or required by law, Sinneave shall not use or disclose personal information for any new purpose that is not outlined in this Policy without first identifying and documenting the new purpose and obtaining the consent of the individual. In some cases, your consent may be “implied” i.e. your permission is assumed based on your action or inaction at the point of collection, use or sharing of your personal information.

An individual may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. For example, you are always given the ability to opt-out of receiving promotional electronic messages from Sinneave by using the available “unsubscribe” link.  Sinneave will inform clients of the implications of withdrawing consent, as we may be limited or unable to provide information, products or services as a result.

We will obtain consent when we want to use personal information for a new purpose or for a purpose other than those stated at the time of collection in this Policy or in the terms and conditions of a specific program, product, service, promotion or event you signed up for, participated in or purchased.

Your consent can be withdrawn at any time, except in limited circumstances, including where withdrawal of consent is restricted by legal or regulatory requirements or as a result of your contractual obligations with us. For information on how to manage your privacy preferences, please see How Do I Change My Privacy Choices?

Example:

–  Your social insurance number (SIN) must be collected and disclosed to the Government of Canada if you apply to participate in the Opportunities Fund for Persons with Disabilities program. Providing your SIN on the Participant Intake Form is required to determine your eligibility. Only if you choose to no longer participate in Employment Works, can you withdraw consent to the use of information collected at the time of intake.

If you choose not to provide us with certain personal information or if you withdraw your consent, where such withdrawal is available, we may not be able to offer you the programs, products, services, promotions, events or information that you requested or that could be offered to you.

6.0 How Do I Change My Privacy Choices?

We want you to clearly understand your choices and make informed decisions about your privacy options. There are several options available for you to manage your privacy preferences, including, for example: contacting us directly; changing your browser settings on your device; and/or, where available, using third party unsubscribe functionality.

A. When you Register or By Contacting Us Directly

You may opt-in to receiving email or SMS marketing communications at the time that you register for our programs, products, or services, enter our promotions or any time thereafter when you interact with us. You may opt-out of:
–  Receiving email or SMS marketing communications from the sender, by clicking “unsubscribe” within any marketing email you receive or texting “STOP” within any SMS marketing you receive;
–  Receiving surveys by following the unsubscribe instructions provided in the email; or
–  Receiving interest-based advertisements or other communications form us.

Please note that even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes, in compliance with applicable laws (e.g. to inform you about a security incident or other risk). We may also need to contact you with questions prior to your involvement in an event being organized by Sinneave.

C.  Changing your Browser Settings on your Device
We use technologies to enhance your customer experience and present offers to you. For example, technologies such as cookies allow us to recognize when you use or return to our websites, providing you with a more seamless experience. You may delete or disable certain of these technologies at any time via your browser. However, if you do so, you may not be able to use some of the features of our websites.

Please refer to your browser instructions or help screen to learn more about how to block, delete and manage cookies on your computer or mobile device.

D.  Using the Unsubscribe Functionality

You can manage your privacy preferences with respect to bulk messages by using the unsubscribe link contained in all our communications. Any interest-based advertising you receive from one of Sinneave’s partners can also be opted out of from their specific platforms. We also may embed links to other sites, including social media websites, on our websites. For more information about social media plug-in protocols, such as “Like” buttons on Twitter, Facebook or Instagram and their impact on your privacy rights, please visit the appropriate social media help centre (e.g., Facebook’s Help Center at https://www.facebook.com/help/).

7.0 How Do We Protect and Store Personal Information?

We take the security of your personal information very seriously and are committed to protecting your privacy by using a combination of administrative, physical, and technical safeguards. These measures include multi-factor authentication, masking, encryption, logging and monitoring, as described below. We store your personal information for as long as it is necessary to provide you with our programs, products, and services and for a reasonable time thereafter, or as permitted or required by law.

Whenever possible, we refrain from collecting sensitive personal information. For example, if you are purchasing a product or service on one of Sinneave’s websites, you will be re-directed to Sinneave’s payment gateway provider to enter your credit card details and have your transaction securely processed. The payment gateway provider’s server acts as a link between Sinneave and Sinneave’s bank. Sinneave does not store any payment card information on its systems.

Sinneave strives to provide you with the most secure transmission environment possible. To secure the transfer of personal information, Sinneave has obtained a Secure Socket Layer (SSL) Server Certificate. The certificate is used for any fill-in forms on the site, such as when you register for an event or contact us with a question. Information entered here is collected within a secure page, such that it is encrypted while being transferred to Sinneave’s secure server.

In addition, we recommend that you do your part in protecting yourself from unauthorized access to your Sinneave accounts. Sinneave is not liable for any unauthorized access to your personal information that is beyond our control.

The personal information you provide to us through our site is NEVER disclosed to any third party, without your explicit consent. However, we will release personal information when we believe such release is appropriate in order to comply with the law, for example, if we receive a subpoena or court order.

The security of your personal information is important to us, please advise our Privacy Officer immediately of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control.


A. How we Protect Your Personal Information 

To protect your personal information, we maintain administrative, technical, and physical safeguards in our properties, offices, and information storage facilities. By implementing these safeguards, we aim to avoid the loss, misuse, unauthorized access, disclosure, or modification of your personal information that we hold. These safeguards also apply when we dispose of or destroy your personal information.

Examples of safeguards we may use, where appropriate, include but are not limited to:

Multi-Factor Authentication, which is a method of confirming your identity by using more than one way to authenticate you, such as asking for your password and a code that is sent to your email address or phone number;

Masking, which is the process of obscuring your information so that the structure remains the same, but the content is no longer identifiable;

De-identification, including pseudonymization techniques that replace, remove or transform your information with a pseudonym (e.g., replacing identifiers with codes) to preserve its informational value; 

Anonymization, which is the process of altering your data so that it can no longer be used to identify you personally;

Encryption, which is the process of obscuring your information in order to make it unreadable without the use of a code or a key (for example when we create a secure channel between your browser and our servers to protect your information when you use on-line banking; 

Secure Application Forms, to provide you with a convenient method for applying for loans and mortgages, or for purchasing other financial products such as Registered Savings Plans;

Logging and monitoring, which is the process of tracking, recording, and monitoring activity related to the access and/or use of your personal information; and

For paper records, security card access to premises, locked cabinets and secure shredding practices are all enforced.

B.  Data Governance

We maintain policies and practices which ensure the protection of your personal information. Depending on the volume and sensitivity of the information, the purposes for which it is used and the format in which it is stored, we implement a combination of measures to protect your personal information, including:

–  Internal policies and procedures that govern our privacy and information handling practices, including responding to privacy complaints or inquiries, investigating potential incidents and records management;

–  Designated a Privacy Officer to monitor our companies’ compliance with applicable laws;

–  Regular employee privacy and security training; 

–  Contractual protections and other measures to ensure that service providers with whom we share personal information maintain adequate privacy protections and standards, as described above and in How Do We Share Personal Information?; and

–  Regular review of privacy compliance initiatives.

C.  Where we Keep Personal Information 

We use all reasonable safeguards, including contractual requirements with our service providers, to protect your personal information wherever it is used or stored. In general, we store, access, and use personal information in Canada. When we engage a service provider that operates outside of your province or Canada, personal information may be stored, processed, accessed, or used in a foreign jurisdiction. In that case, the personal information is subject to the law of the jurisdiction in which it is used or stored, including any law permitting or requiring disclosure of the information to the government, government agencies, courts, and law enforcement in that jurisdiction. The jurisdictions where our service providers are currently storing personal information include data centres in the United States.

D. How Long We Keep Personal Information 

We will store your personal information for as long as necessary to fulfill the purposes for which it was collected, except where otherwise required or permitted by law. Once no longer required, your personal information will be securely destroyed or anonymized (so the information no longer identifies you). For example, website form data is only retained on our website server for 6 months before being destroyed.

Please note that if your personal information is collected by a third party, it will be retained in accordance with the privacy policies and records retention requirements of that third party.

8.0 What Are Your Rights in Relation to Your Personal Information?

Under Canadian privacy law, you have the right to request access to, and correction of, and deletion of the personal information we hold about you, or make a complaint, subject to any legal restrictions. Upon your request, Sinneave will also inform you of how your personal information has been or is being used, and who your personal information has been shared with. 

Individuals may request access to your personal information using the Access to Personal Information Form (Appendix A).

A completed Access to Personal Information Form may be submitted by an Applicant in person, by mail (3rd Floor, 3820-24th Ave NW, Calgary, Alberta, T3B 2X9) or by email (privacy@sinneavefoundation.org).

Due to the unreliable nature of electronic mail transmissions, which may be lost or misdirected by reason of network, hardware and software failures or other technical malfunctions, an e-mail message will not be considered to be received by Sinneave until an acknowledgement of the message is obtained by the Applicant.

With respect to written requests for access to your personal information, we will respond to your request within 45 days, unless an extension of time is required. However, there may be contexts where access is refused or only partial information is provided, for example, in the context of an on-going investigation or where another individual’s personal information or identity must be protected. 

Depending on the jurisdictions in which you reside, you may be entitled to other data subject rights. To exercise any of your rights with respect to your personal information, please contact privacy@sinneavefoundation.org and provide sufficient detail to enable us to fulfill your request. We may also need to verify your identity to protect your privacy. If there is a reason that we can’t fulfill your request, you will be informed of that reason. 

If you are not satisfied with a response from Sinneave with respect to your privacy concerns or our response to data subject rights you have exercised, you have a right to contact the appropriate privacy regulator.

You can request access or correction, deletion, request a review of certain automated decisions, or make a privacy complaint by contacting our Privacy Office, through email or postal address (for contact information, see Who Do I Contact with Privacy Questions?). If the Privacy Office is unable to address your concern to your satisfaction, you may bring the matter to the attention of the appropriate Privacy Commissioner. Most of our activities are subject to the jurisdiction of the Information and Privacy Commissioner of Alberta; other activities are subject to the jurisdiction of the Office of the Privacy Commissioner of Canada or the Privacy Commissioner of your province or territory of residence.

9.0 How Do I Know if there are Changes to the Privacy Policy?

We may make changes to this Policy from time to time. Any changes we make will become effective when we post a modified version of the Policy on this webpage. If we make any material changes to the policy, we will post a notice on our websites or notify you directly. By continuing to participate in our programs, and/or use our services or purchase our products after being notified of such changes, you are accepting the changes to the Policy, subject to any additional requirements which may apply. If you do not agree to the changes in our Policy, it is your responsibility to stop participating in our programs and contact Sinneave. It is your obligation to ensure that you read, understand, and agree to the latest version of this Privacy Policy. The “Effective Date” at the top of this page indicates when it was last updated.

10.0 Who Do I Contact with Privacy Questions?

We have appointed a dedicated Privacy Officer who is responsible for overseeing our privacy program and ensuring compliance with applicable privacy laws and regulations. If you have any questions about how we handle your personal information, please contact us. If you are participating in an event that is offered by us with a third party, the third party may hold your personal information. If you have any questions or concerns, we will direct you to the appropriate party so that you may make enquiries as to that party’s privacy policies and practices. 

For all privacy related questions, contact our Privacy Office: 

Privacy Officer

The Sinneave Family Foundation
#300, 3820 – 24 Ave NW, Calgary, AB
T3B-2X9
403.210.5000
E-mail: privacy@sinneavefoundation.org

Note that general email is not secure since it passes through many points on its route from you to us. If you are using general email to communicate with us, we strongly recommend that you do not include personal health information within the email as we cannot guarantee its confidentiality enroute to us.

Appendix A

Access to Personal Information Form

Date of Request: __________________________

Name of Requestor:  ________________________________________

Requestor’s Contact Information:  (in order for Sinneave to verify your request)

Phone Number:  __________________________

E-mail address:  ___________________________

Information being sought:  

[Please provide sufficient detail in order to identify the records being sought, including names and dates]. ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Reason for request:

[Providing this information will help us identify other records that may be of interest to you].

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

□ Please provide my information at Sinneave’s offices (an appointment will be confirmed). 

□ Please send the requested information to the following address: _____________________________________
_____________________________________
_____________________________________

Please note the following:

  • If we are able to provide you with access to your information:
    • We will attempt to do so within 45 days of your request.  If we need longer to locate or gather your information, we will let you know.
    • There may be a charge associated with providing you access in order for us to recover costs incurred (for example, photocopying costs and staff time).  You will be notified and asked to agree to such charges in advance of us incurring necessary costs.
  • If we are unable to provide you with access to your information, we will provide you with a reason within 45 days of your request.